If any one element of a brand platform can stand on its own as what the brand is, it’s the tagline. Like an overarching theme or moral of the story, these few words say everything we need to know about the entity and how it might be relevant to our lives. They explain everything the brand ever does and why you should care.
Read MoreWhat kind of people are we and what kinds of things do we do to express that? The answer to that question is brand culture, that seemingly undefinable quality that draws people in. Except that it is definable. The culture of the brand is an institution that we need to create, with a set of values that we need to codify.
Read MoreA brand is not a thing, not a noun. Not exactly. A brand is better thought of as a verb. An action. In order to be relevant, it has to do something, and not just pump out product or perform services. That’s not enough. No, for a brand to really matter, it has to do something to your heart.
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